This Privacy Policy explains what information Vault Bridge Liquidators LLC (“Vault Bridge”, “we”, “us”, “our”) collects, how we use it, who we share it with, and the choices you have. It applies to visitors to our website and to customers who place orders with us. By using this website or placing an order, you agree to the practices described here. If you do not agree, please do not use the site or submit information to us.
What We Collect
Order information: your name, business name (optional), email address, phone number, shipping address, and order history.
Communications: messages, questions, and other details you send us by email, phone, or through the site.
Payment information: payments are handled by our bank (wire and ACH transfers) or through a secure third-party payment link for cards. We do NOT store full card numbers on this website.
Site analytics: anonymous usage data and device type, collected through cookies to help the store run and improve.
How We Use Your Information
We use the information we collect to:
Fulfil and deliver your orders, which includes sharing delivery details with freight carriers.
Send order updates and optional load notifications (you can unsubscribe at any time).
Meet our legal and accounting obligations.
Operate, maintain, and improve the store.
How We Share It
We share your information only with the service providers needed to fulfil your order, such as freight carriers, our bank, our secure card-payment provider, and our website host. Each provider receives only the details required to perform its part of the transaction. We may also disclose information where required by law, to comply with a valid legal process, or to protect our rights, property, or safety. We do NOT sell your personal information.
Cookies
We use essential cookies to run the cart, checkout, and login, along with basic analytics to understand how the site is used. You can control or block cookies in your browser settings; some website features may not work without them.
Data Retention & Security
We keep your information for as long as needed to fulfil your orders and meet our legal and accounting requirements, after which it is deleted or anonymized. We apply reasonable technical and organizational safeguards to protect your data. Please note that no method of transmission over the internet is 100% secure.
Your Rights
You may ask us to access, correct, or delete your personal information, or to stop sending you marketing, by contacting us using the details below. We will respond within a reasonable time and may need to verify your identity before acting on a request. We honor state-specific rights, such as the California Consumer Privacy Act (CCPA) right to know what we collect and to request deletion, as required by law. Exercising these rights will not affect the price or level of service you receive.
Children
This site and our products are intended for business buyers and are not directed at children under 16. We do not knowingly collect personal information from children.
Changes & Contact
We may update this Privacy Policy from time to time. For questions or to make a privacy request, contact us by email at sales@vaultbridgeliquidatorsllc.com, by phone at (302) 610-1401, or write to us at 103 Alan Dr, Newark, DE 19711, USA.
